“You can buy a person’s time you can buy their physical presence at a given place you can even buy a measured number of their skilled muscular motions per hour. Pick out associates whose behavior is better than yours and you’ll drift in that direction.” –Warren Buffett, Business Magnateġ3.
“It’s better to hang out with people better than you. “You know your business model is broken when you’re suing your customers.” –Paul Graham, Venture Capitalist and Co-founder of Y Combinatorġ2. “There’s a battle between what the cook thinks is high art and what the customer just wants to eat.”ġ1. “There’s a battle between what the cook thinks is high art and what the customer just wants to eat.” –Mario Batali, Chef, Writer and Media Personality “I empathize with women in their high heels so I’ll be there in my kilt and T-shirt and I’ll walk around all day just to prove that if I can wear the shoes for 36 hours then certainly our customer can wear them.” –Marc Jacobs, Fashion Designerġ0.
“If you have a job without aggravations, you don’t have a job.” –Malcolm Forbes, Former Publisher of Forbes Magazineĩ. If your customer base ages with you, you’re Woolworth’s.” –Jeff Bezos, Founder AmazonĨ. “All businesses need to be young forever. “It never ceases to amaze me that companies spend millions to attract new customers (people they don’t know) and spend next to nothing to keep the ones they’ve got! Seems to me the budgets should be reversed!.” –Tom Peters, Speaker and Authorħ. If you take away that anger and assume positive intent, you will be amazed.” –Indra Nooyi, CEO PepsiCoĦ. “When you assume negative intent, you’re angry. The same goes for your employees.” –Annette Franz, Founder CX Journeyĥ. “What is necessary is to listen to your customers: understand their needs, expectations and jobs to be done, and design an experience that meets those needs. That is why Golden Rule behavior is embraced by most of the winning companies.” –Colleen Barrett, Southwest Airlines President EmeritaĤ. “To earn the respect (and eventually love) of your customers, you first have to respect those customers. Then we let the customers be our marketing.” –Tony Hsieh, CEO Zapposģ. “We take most of the money that we could have spent on paid advertising and instead put it back into the customer experience. “My metric for success can be summed up in one phrase: earn customers for life.” –Mary Barra, Chair and CEO General MotorsĢ. Famous Business Quotes About Customer Serviceġ. Here are some of my favorite quotes about seasonal transitions that will help to inspire you to look forward to the change, and feel less alone in your reservations.: “Live each season as it passes breathe the air, drink the drink, taste the fruit, and resign yourself to the influences of each.” - Henry David Thoreau "Nature gives to every time and season unique beauty from morning to night, as from the cradle to the grave, it’s just a succession of changes so soft and comfortable that we hardly notice the progress.Looking for ways to delight and motive yourself or your team? Check out these 109 famous business quotes about customer service from leaders and CEOs like Walt Disney, Henry Ford, Sam Walton, and more. Poets and writers have been trying to express the melancholy associated with the change of seasons since the beginning of time. If you're having trouble kissing the beach days goodbye, you're not alone. With the official autumnal equinox here, it's completely fall. But now the time has come to let go of the summer for good. So while we might be excited about things like sweater weather and Halloween parties, we can't help but hesitate to embrace the new season.Īnd perhaps for many of us, it was easier to embrace the beginnings of fall while it was still summer, because by changing our wardrobe and adding some pumpkin spice to our early September lives, we could safely enjoy fall without having to say goodbye to summer. And though we've let go of the summer in a lot of ways by now, we know that the fall is just a gateway to the winter.
Knowing change is coming tends to spark a bit of nervous energy within us, making us feel like we need to prepare ourselves or brace for impact - even when it's as simple as allowing the seasons to turn. Though we might enjoy each season for its individuality, and though we might appreciate a change once it's taken place, there's an anxiety that comes with that build up to the actual change. It's in our nature to be resistant of change.